CQ Services
Built for how healthcare communicates
From translation and interpreting to accessibility and multicultural services, we help healthcare organizations manage critical communications across languages, formats, and audiences — with the expertise and processes healthcare demands.
Accuracy
ISO 9001 and ISO 17100-certified processes, including revision of every translation by a second qualified linguist, help ensure deliverables are accurate, consistent, and ready for regulatory review.
Speed
Structured workflows and technology-enabled processes help us manage high-volume projects and demanding healthcare timelines.
Compliance
Our processes support healthcare regulatory requirements, backed by HITRUST-certified security practices and HIPAA-compliant handling of sensitive information.
The right approach for every communication
our services
our services
Member communications, regulatory documents, Section 1557 notices and taglines, and digital content translated accurately and at scale. When a message needs more, cultural adaptation and transcreation take it further.
our services
Qualified healthcare interpreters help members and patients communicate clearly by phone or video. American Sign Language (ASL) interpreting is also available by video.
our services
Braille, large print, audio, and accessible digital documents help healthcare organizations address accessibility needs and applicable Section 504, Section 1557, and CMS requirements.
our services
Audience insights inform strategy, messaging, and campaigns designed to reach and engage the diverse communities you serve.
Technology that keeps communication moving
how we deliver
how we deliver
Technology-enabled workflows streamline project intake, file preparation, and production, helping teams manage high-volume communications with fewer manual steps.
how we deliver
APIs and system integrations help connect language services with existing workflows, reducing the need to manage work across disconnected systems.
how we deliver
We use AI and machine translation where appropriate, with qualified human review built into workflows that require additional quality oversight.
how we deliver
Secure project management tools provide visibility into requests, files, and project status, with safeguards designed for sensitive healthcare information.
Let’s find the right approach for your communication needs
Whether you’re managing a specific challenge or exploring what’s possible, we’re here to help.
Start with your challenge
Tell us what you’re working on, and we’ll connect you with the right CQ Fluency expert.
Talk with our team
See what sets us apart
There’s more to getting healthcare communications right. See how we approach the work.
Explore our approach