Resources
Case studies
Real programs, real results. See how healthcare organizations improve understanding, strengthen engagement, and achieve better outcomes.
LIFE SCIENCES
A multicultural diabetes campaign for 114,000 employees
How a top health insurance plan reached Hispanic, African American, and South Asian employees with diabetes resources built for them.
HEALTHCARE
Ready for CMS secret shopper calls in six languages
How a major healthcare provider prepared its call center agents for CMS audits.
HEALTHCARE
A multicultural playbook to reach dual-eligible members in five languages
How a leading national health plan used cultural research to engage hard-to-reach DSNP members.
HEALTHCARE
Colorectal screening kit returns ran 32% higher when the message focused on family
“Life Starts at 50”: a bilingual colon cancer screening campaign for Hispanic and African American men.